Carrier Ethernet service providers gain ability to test, monitor and troubleshoot VoIP calls and traffic in real-time with unprecedented insight into line and call quality
MISSISSAUGA, Ontario – November 18, 2008 – Fluke Networks announced today the addition of VoIP phone functionalities to the MetroScope™ carrier Ethernet analyzer. With the added internal VoIP calling capability, the MetroScope analyzer now offers service providers the ability to get real-time results from actual VoIP calls made over a carrier Ethernet line, making VoIP troubleshooting faster and more efficient.
The internal VoIP phone provides more thorough testing and troubleshooting by allowing service providers to make actual calls over the carrier Ethernet line to other VoIP phones, the call managers or even other MetroScope analyzers. By measuring the quality of the call, on MOS or R-Factor scales (or both), technicians get increased visibility into the carrier Ethernet line’s performance with the ability to instantly see quantifiable diagnostics on the portable MetroScope analyzer.
“VoIP technologies are becoming an integral part of today’s work environment,” said Mark Mullins, carrier Ethernet marketing manager at Fluke Networks. “We understand how critical a crisp and clear call is to users. We have designed the new VoIP functionality of the MetroScope analyzer to provide faster, more accurate testing and easier to understand results of those VoIP calls.”
Technicians can use their MetroScope analyzer VoIP phone to make a VoIP test call, call other technicians or call center mangers, produce a long-duration call (up to 24 hours) to test quality over an extended period of time, or generate VoIP call traffic to simulate multiple calls on the network at one time, all while getting a real-time visual report of the network’s performance on the handheld analyzer’s screen. Instead of a subjective quality control check where environmental factors could skew the technician’s interpretation of the results, the new MetroScope VoIP function provides hard metrics on the quality of the carrier Ethernet line.
In addition to the new VoIP phone, MetroScope was also recently upgraded with a newly designed ProVision™ test suite. This new test capability makes MetroScope the first field tester designed to treat carrier Ethernet as a service, saving time, money and producing more relevant results.
The new version of MetroScope™ Service Provider Assistant with the ProVision test suite will be available in December 2008. The product will be available for order and delivery through Fluke Networks’ carrier sales channels worldwide. More details can be found at www.flukenetworks.ca/metroscope.
About Fluke Networks
Fluke Networks provides innovative solutions for the installation and certification, testing, monitoring and analysis of copper, fiber and wireless networks used by enterprises and telecommunications carriers. The company’s comprehensive line of Network SuperVision™ Solutions provide network installers, owners, and maintainers with superior vision, combining speed, accuracy and ease of use to optimize network performance. Headquartered in Everett, Washington, the company distributes its products in more than 50 countries. Sales, service and support for Fluke Networks in Canada is provided by Fluke Electronics Canada headquartered in Mississauga, Ontario. For more information, visit www.flukenetworks.ca or call (800) 363-5853.
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